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Wi-Fi & Smart Module troubleshooting

Won't connect to Wi-Fi

What you'll notice

The TV can't find or hold a Wi-Fi connection, or connects and drops repeatedly.

Why it happens

A router/TV compatibility issue, a failed internal Wi-Fi module, or corrupted network settings on the TV.

How we fix it

We test with a wired Ethernet connection to isolate TV-side vs network-side, then reset network settings or replace the Wi-Fi module as the fault demands.

Still not working?

If the checks above haven't restored your wi-fi & smart module, this usually needs a technician. Our Smart TV Repair service covers exactly this fault.

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