What you'll notice
Streaming apps close unexpectedly, hang on loading, or won't open at all — while the rest of the TV works normally.
Why it happens
Corrupted app cache/data, insufficient storage on the TV, or an outdated app version incompatible with the current firmware.
How we fix it
We clear app data, free up storage and update firmware first — the free fix that resolves the large majority of these cases.
Still not working?
If the checks above haven't restored your wi-fi & smart module, this usually needs a technician. Our Smart TV Repair service covers exactly this fault.