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LED Backlight troubleshooting

Screen is black but sound still works

What you'll notice

No picture at all, but the TV powers on, the menu sounds play, and streaming apps make sound as normal.

Why it happens

A fully failed backlight strip, blown backlight driver, or a failed inverter feeding the backlight.

How we fix it

We confirm the panel itself is healthy with a torch test, then replace the failed backlight strip(s) or driver board — a genuinely common and cost-effective repair.

Still not working?

If the checks above haven't restored your led backlight, this usually needs a technician. Our TV Backlight Repair service covers exactly this fault.

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